Data protection
Last updated: May 6, 2025
This Privacy Policy describes how volura.de (the "Site" or "we") collects, uses, and discloses your personal information when you visit the Site or make a purchase.
contact
If you have any questions about our privacy practices, you can contact us by email at support@volura.de .
Collection of personal data
- Device information: Automatically collected (e.g. IP address, browser type) to optimize our website.
- Order information: Provided by you (e.g. name, address, payment details) to process orders.
- Customer Support Information: Provided by you to provide support.
Disclosure of personal data
- Service provider: We use Shopify to operate our online store. For more information, see their privacy policy.
- Legal requirements: We may disclose data to comply with legal obligations.
Use of personal data
We use your information to process orders, handle payments and send you information about our products.
Cookies
We use cookies to improve your experience on our website and to provide our services. Cookies are small text files stored on your device when you visit our website. They allow us to remember information about your activities and preferences to make your use of the website easier.
Your rights
- Access and rectification: You have the right to access and rectify your personal data.
- Deletion and restriction: You can request the deletion or restriction of the processing of your data.
- Objection: You can object to the processing of your personal data.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for legal reasons.
complaints
If you are not satisfied with our response to your data protection concerns, you have the right to lodge your complaint with the relevant data protection authority.